The fastest way to get online in BiH. Buy online, then download and activate instantly!
Depending on whether you need internet only or internet, calls, and SMS.
Secure and fast purchase in just a few clicks.
After purchase, your eSIM will be sent to your email address.
Follow the activation instructions. The service is active as soon as you connect to the internet or make your first call.
Connect your device to the internet Wi-Fi.
Scan the unique QR code from the voucher with your device’s camera, following the on-screen instructions. The downloaded profile can be active on only one device at a time. The profile can be downloaded up to five times.
Activate your eSIM number. After successfully setting up your eSIM, make an outgoing call or send an SMS message, and your haloo number is ready to use.
An eSIM is a built-in digital SIM that allows mobile devices to access any mobile network without a physical card. Everything that works with a standard SIM card also works with an eSIM.
Most modern mobile devices today support eSIM technology. It is often possible to use both a physical SIM card and an eSIM number. In your device Settings (network settings), look for the option to add a mobile network otherwise an eSIM profile. If you see an option to add an eSIM, then you can use/buy an eSIM number.
If you only need internet, choose the Tourist eSIM package. If you want to use internet, calls, and SMS messages with your haloo number, choose the haloo eSIM Start package.
Choose the desired haloo prepaid package, enter the required information and your bank card details, then complete the purchase in just a few clicks. A QR code and eSIM activation instructions will be sent to your email address.
You can top up your haloo account using any of the following options: by purchasing an online top-up at haloo.ba/kupi-dopunu, at haloo points of sale, and via the Moj haloo - dopuna mobile app.
For additional information and assistance, you can contact customer support at 0800 80 000. If you are abroad, call 064 40 40 40. Calls to both customer support numbers are free of charge. You can also contact us via the haloo network Facebook page - facebook.com/halooplatimanje/
You can also use the haloo eSIM abroad. When you c o n n e c t to a foreign carrier’s network, we will notify you by SMS about the prices of calls, SMS messages, and mobile internet for the country you are in, as well as about the possibility of activating a roaming option.
If you are abroad and want to activate an eSIM profile from another carrier, do not d e l e t e your existing haloo eSIM profile from your device settings. Instead, temporarily disable it. This way, when you return to Bosnia and Herzegovina, you will be able to easily re-enable and use your haloo eSIM profile again.
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